Fueling Reliable Service for Gas Stations and Convenience Stores

Arrowhead Market and Deli

As a staple in the tourist community of Deep Creek, Maryland, obligations to its customers made fuel reliability crucial for Arrowhead Market and Deli. Situated in a highly traveled tourist destination, this gas station and convenience store enjoys a distinction as one of the only spots providing a variety of quick-service items and gasoline to those vacationing at the more remote sites nearby. As a heavily trafficked area, Arrowhead relies on making more than a million gallons of gasoline available for sale throughout the year, but accessing this fuel posed problems.

Fueling Inconsistencies Curb Convenience

Arrowhead has done business with Guttman Energy for 37-plus years and has been an exclusive customer of ours for more than 25. Before partnering solely with us, the retailer saw how much our service outshined other fuel providers. Other companies’ inconsistent deliveries had constantly caused customer fuel shortages. When deliveries would arrive, they often brought the wrong products, resulting in even more confusion and inefficiency. Many customers depending on Arrowhead as their one-stop shop in this rural area could not rely on the service they needed.

Powering a Lasting Partnership

Among all the fuel providers Arrowhead worked with when the convenience store started, Guttman Energy stood out by providing timely, reliable fuel delivery and 24/7 availability. With an influx of customers during business hours, planning deliveries around busy times and contacting a representative after hours became and remains essential to the store’s management. Along with consistent availability, Guttman Energy offered competitive pricing by pulling fuel products from several different markets. By understanding the impact of this customer’s business on the community it serves and how it operates during certain times of the year, Guttman Energy performed above and beyond for Arrowhead, eventually becoming its sole fuel provider. 

To this day, Arrowhead totally trusts Guttman Energy for competitive pricing and on-time deliveries, even in inclement weather or during busy seasons. One of the biggest assets Guttman Energy provides the retailer, though, remains continuous communication. By staying available and always responding in a timely and helpful manner, we show how much we truly care about Arrowhead’s business and have cultivated a true partnership on this foundation.

Written by:

My knowledge of customers and the markets they operate in allows me to be extremely competitive on price and ensure they always have fuel, no matter how tight supply is. Customers know they can count on me at all times to promptly respond to their needs.

Guttman Energy Daily Market Update Disclaimer – The information contained in this market update is derived from sources believed to be reliable; however this update could include technical inaccuracies or typographical errors and Guttman Energy does not guarantee the accuracy, completeness or reliability of this update. FURTHERMORE, THIS UPDATE IS PROVIDED “AS IS,” WHERE IS, WITH ALL FAULTS AND WITHOUT ANY WARRANTY OR CONDITION OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY. GUTTMAN ENERGY ALSO SPECIFICALLY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES. YOU USE THIS UPDATE AT YOUR SOLE RISK. This update and any view or comment expressed herein are provided for informational purposes only and should not be interpreted in any way as recommendation or inducement to buy or sell products, commodity futures or options contracts.