Case Study: Hoffman Transport, Inc.

Hoffman Transport, Inc. is a regional transportation company located in Greencastle, PA providing services within a 550-mile radius in the northeast with next day service.  With a fleet of approximately 80 trucks, they operate both refrigerated and dry trailers which allows them to accommodate most types of freight and customers. Founded in 1972 and later incorporated in 1981, Hoffman Transport, Inc. owned by John Hoffman has remained a family-owned business through substantial growth and support of employees, customers, and vendors.

Hoffman Transport became a customer of Guttman Energy in 2016 and in 2021, Senior Sales Representative, Kristie DeJuliis started to manage the account.  At that time, John primarily bought from the lowest quoted vendor on a same day basis, as well as fixed priced contracts. In recent years, same day orders have become almost non-existent and buying strategies have had to change.  When this happened, often the lowest quoted vendor on the day of order would not end up being the lowest price on the day of delivery which was frustrating.   With fair, competitive pricing on a consistent basis, as well as the rapport established with his sales rep and carrier, Hoffman started to trust Guttman for 100% of his business. 

“While Guttman isn’t always the lowest price, it is always fair.  I appreciate the transparency on price and carrier availability, timely and accurate invoicing, and excellent customer service.  I trust that Guttman always has Hoffman’s best interest in mind.” John Hoffman

Written by:

Recently returning to sales, after spending time with our transportation company, Source One, and being a part of our implementation team of our new system, I bring a wide range of industry knowledge to our customers. This, along with sales knowledge, my focus on customers needs, and attention to detail, allows me to provide exceptional customer service to any Guttman customer.

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