BDR Express, Inc.
Saving Fees, Gaining Peace of Mind
CHALLENGE
A mid-size warehouse and truckload logistics company based in Frederick, Md., BDR Express operates about 40 box trucks and tractor-trailer rigs. BDR’s general manager told us his fuel card supplier had been charging multiple, non-negotiable fees, but offering zero fuel discounts and poor customer service. A typical headache: Just ordering a handful of new cards required placing an 800 call, navigating a maze of automated menus, and making repetitious customer-number entries. A simple transaction like this could consume 30 minutes of phone time.
SOLUTION
After a face-to-face conversation and a detailed fuel-use analysis, Guttman proposed a five-vehicle trial. BDR accepted. Four weeks later, BDR compared Guttman’s fleet fuel card no-fees approach, customized pricing structure, and personalized customer support with the old vendor’s performance. Point for point, that comparison added up to an easy decision: BDR switched card programs and rolled out the Guttman fuel card all across its fleet. BDR has gained a responsive, trusted, cost-effective partner— a family-owned company with a network of 65,000 conveniently located fueling locations.
BENEFITS
For a bulk hauling and courier service company like BDR Express, the switch to Guttman’s fleet fuel card has yielded immediate, positive impacts.
- Gone are hundreds of dollars per month in processing, truck stop, and program maintenance fees.
- Stable fuel costs and more favorable payment terms add up to greater peace of mind.
- And, with a direct line to a consistent, dedicated service rep, BDR’s fleet manager can painlessly resolve the rare questions that do come up.
TESTIMONIAL
“We have been delighted with the switch we made over a year ago now to Guttman Energy’s Fleet Fueling Card program. Everything they claimed, from significant per-gallon savings to no monthly fees, has proven exactly as advertised. I have enjoyed the program so much that I have convinced several of my counterparts at other trucking organizations to successfully join the program as well. Looking forward too many more years of success with this collective fuel-saving partnership.”
Andrew Hill
General Manager
BDR Express Inc.
To learn about Guttman Energy fleet fueling card program, call Jon at 724.489.5158.
