Five Star Transport Solutions
Five Star Logistics, an up-and-coming freight brokering provider based out of St. Joseph, Minnesota, is one of the fastest growing heavy hauling enterprises in their area. Known for their ethical approach to freight brokering/pricing, they have gained business through their trustworthy reputation, so of course, they were looking for a fleet fuel card partner to offer them that same support. However, hidden fleet card fees quickly caused a rift between them and their previous partner. Not only were they not receiving the customer service they valued so much, but fees made it harder and harder to realize their main goal of moving freight as effectively and efficiently as possible—until they went with Guttman Energy.
Fleet Fueling Challenge
Five Star’s emphasis on strong relationships and open communications made hidden fees and poor customer service not just an efficiency issue, but a partnership issue. With their business rapidly growing, Five Star needed an expanded fleet, something that would be a costly undertaking under their previous fuel provider. In April of 2020, company realized the only way to move forward was to find a fuel partner who could provide full transaction transparency as well as customer service. Fortunately, they knew that Guttman would be their solution in helping them level up their business.
Guttman Energy’s Solution
Guttman Energy’s fleet fuel card program provides its customers with totally itemized and transparent pricing reports, which would allow Five Star to track every expense down to the last detail. As well, Guttman was able to provide the communication and customer service the company was looking for, as well as giving Five Star impressive fuel discounts and, most importantly, never surprising them with hidden transaction fees. By saving them money and finally forming the mutual partnership that Five Star always valued, Guttman Energy was able to give them the room and resources they would need to grow.
If a Guttman fleet fuel card sounds like the switch that your company needs, you can learn more here.