How Guttman Energy Fueled a Logistical Leap
A logistics company that specializes in pneumatics and hauling across the state of Texas with a fleet of 70 trucks, and a fuel consumption rate of approximately 520,000 gallons yearly, needed a new fueling solution. Despite feeling satisfied with the discounts provided with their previous fleet fuel card, they encountered several challenges that led them to enroll in the Guttman Energy Fleet Fuel Card program.
Persistent and Consistent Customer Service
In February 2024, the logistics company was not actively seeking a new fleet solution provider. However, a cold call from Barb, a Guttman Energy Sales Representative, introduced them to a better solution. Despite initial resistance, Barb’s persistence and superior customer service ultimately won the customer over. Guttman Energy offered a Fleet Fuel card that eliminated the risk of card shutdowns by pulling drafts weekly instead of daily and ensuring that the logistics company stayed within their credit limit without constant worry.
Smooth Operations, Instant Support
Switching to Guttman Energy’s Fleet Fuel Card resulted in significant operational improvements for the logistics company. The seamless customer service, reliable card operation, and immediate access to reports provided substantial value. The customer now enjoys peace of mind with their fuel management knowing that their cards will not be unexpectedly shut off. The result? A more efficient operation and the confidence that comes from having a dedicated representative who is always in their corner, and gets the job done. As the customer put it, “Barb’s customer service is the reason we switched cards. It is great to speak with a person rather than an automated machine–she is my go-to contact!”
